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Setting Up RTI Authentication

This document outlines the setup and use of RTI Authentication for secure communication with third-party devices using client credentials. Getting Started with RTI Authentication Ensure software and firmware are updated: processor firmware must be ..

Written by Isaiah

This document outlines the setup and use of RTI Authentication for secure communication with third-party devices using client credentials.

Getting Started with RTI Authentication

  • Ensure software and firmware are updated: processor firmware must be 23.5.11 or higher, and Integration Designer must be 11.4 or higher.

  • Check for updates via Help – Check for Updates if automatic updates are not enabled.

Adding RTI Authentication to a System

  • Set up the project file with rooms, controllers, and drivers.

  • Configure driver properties and the system processor settings.

  • Confirm if drivers require authentication in the Authentication Dashboard; send the programming file to the processor if needed.

  • Upload the complete programming file and click Launch URL to verify drivers on the Authentication Dashboard.

Client Authentication Process

  • Send the RTI Authentication URL to the client for credential entry.

  • The client selects the device, clicks “Authorize,” enters credentials, and receives authorization approval.

Important Notes

  • Always update the Network Key when reusing program files, as a unique key is required for each system.

  • If a new network key is generated, a new URL link must be sent to the client.

  • The URL link does not expire unless a new network key is created.

Frequently Asked Questions

  • If a driver does not appear on the URL page, check driver version, configuration settings, and processor firmware.

  • Ensure client credentials match for RTI Authentication and the third-party site.

  • The authentication URL can be sent via text message and opened on various devices.

  • No user-interface commands are needed for the client; they can verify authorization by clicking the URL link.


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