If Crestron is having difficulty staying connected to the Directors, even when the Directors are powered on and their web interfaces are accessible, you should update your Crestron module to the latest version available on our website www.audiocontrolpro.com.
Starting with module version 4.0.1, this issue has been resolved.
Download the driver from the links below:
Crestron Home https://avproglobal.egnyte.com/fl/klS03kBVem#folder-link/Drivers/Crestron%20Home%20Module
For additional assistance, please contact our tech support team.
Tel. 425-775-8461
e-mail [email protected]