How to Submit Orders and Manage Order Visibility with AVPro Global
To ensure smooth order processing and avoid potential issues, it is important to follow the correct procedures for submitting orders and managing order visibility. Below are the key guidelines:
General Order Submission Guidelines
Submit Purchase Orders to the Correct Email Address: Send all purchase orders to
[email protected]. Using other email addresses, such as[email protected], may result in automated AI responses and processing delays.
Brand-Specific Order Handling
Blustream Orders: If you are placing an order for Blustream products, send it directly to Blustream at
[email protected]. AVPro Global does not process orders for the Blustream brand.
Online Account and Order Visibility
Adding Offline Orders to Online Accounts: Orders that were not placed through the online platform cannot be added to your online purchasing account. To view all orders and invoices in one place, use the accounting portal provided by AVPro Global (e.g., VersaPay). This portal consolidates all orders, regardless of how they were processed.
By following these guidelines, you can ensure that your orders are processed efficiently and that you have full visibility into your transactions.
Related Topics
How to use the accounting portal for order management
Troubleshooting order submission issues